Librarians' Acceptance of ChatGPT Generative AI: A Systematic Literature Review
DOI:
https://doi.org/10.5281/zenodo.15321493Keywords:
ChatGPT, Artificial Intelligence, Librarians, Systematic literature reviewAbstract
Purpose: This study examines the factors influencing librarians’ acceptance of ChatGPT Generative AI, as identified in existing LIS literature.
Design/ Methodology / Approach: A systematic literature review was conducted using Scopus and Google Scholar. This study follows a systematic guide to literature review development. PICOC criteria were used to formulate the research question, and the systematic search process for articles followed the PRISMA approach.
Findings: The SLR provided insights into the factors influencing librarians’ acceptance of ChatGPT Generative AI in library services. After a thorough review of the selected literature, 14 articles, eight from Scopus and six from Google Scholar have shown that there are several factors that influenced librarians' acceptance of ChatGPT generative AI. Factors including: performance expectancy, effort expectancy, social influence, facilitating conditions, and anxiety.
Originality/ Value: The study attempts to identify the factors that influence librarians’ acceptance of ChatGPT Generative AI, as determined in existing LIS literature using key themes: performance expectancy, effort expectancy, social influence, facilitating conditions, and anxiety
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Copyright (c) 2025 Lyka Isabelle P. Casidsid, Peacebell Joy Anne P. Pama (Author)
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under Creative Commons Attribution 4.0 International License that allows others to share the work with an acknowledgement of the works authorship and initial publication in this journal.
